Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Data’ is being used on SPLEET. “Personal Data” means any information relating to an identified or identifiable natural person; It can be anything from a name, address, a photo, an email address, bank details, posts on social networking websites, medical information, and other unique identifier. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Data in accordance with our website.

What personal information do we collect from the people that visit our website

The website can be visited without revealing any personal information. When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.

Where required, this information may include your personal contact information and/or your company contact information and your bank details. SPLEET will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member’s account, and to contact you regarding new products and services.

By accessing the services of SPLEET and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy. Your consent can be withdrawn at any time by sending a request to that effect to the contact information supplied below.

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to SPLEET.

How do we use your information?

We may use the information we collect from you when you register as a member in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better serve you in responding to your customer service requests.
  • To quickly process your transactions.
  • To follow up with them after correspondence (email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We implement a variety of security measures when a member registers to maintain the safety of your personal information. We also protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you put in.

Do we use ‘cookies’?

We do not use cookies for tracking purposes

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personal Data unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights.

Guiding principles

The collection and processing of your Personal Data shall be in accordance with the legitimate and lawful purpose consented to and shall only be stored for the period which is reasonably required, provided also that your Personal Data shall be adequately secured against foreseeable hazards within our contemplation.

Remedies

In the event of any violation of this Privacy Policy by SPLEET, the Customer shall be entitled to demand the return of all Personal Data collected and to demand the end of use of any such Personal Data. This remedy shall be available from the time of breach of this Privacy Policy, provided the Customer has already sent a complaint to the contact information provided below, which was not attended to. Contacting Us If there are any questions regarding this privacy policy, you may contact us at this email [info@spleet.ng]


Terms and Service

Please read these Terms of Service (Terms) fully and carefully. These Terms set forth the legally binding terms and conditions for your use of the Provider Accommodation and shall apply and govern your occupancy of any Provider Accommodation provided to you by Dargos Home Investment Limited, trading under the name of SPLEET (the Provider). These Terms are a legal agreement between you and the Provider, an online co-living booking platform that provides fully furnished residential apartments to customers in prime locations in various cities across Nigeria. These Terms may change from time to time and apply to all the Provider’s Accommodation and facilities.

Definitions

In these Terms, unless the context otherwise requires, the following expressions have the following meanings:

"Arrival Date" means the date on which the Customer’s stay at the Provider Accommodation is due to commence, as per the Booking Details

"Booking" means the reservation by the Member of the Living Space and any other products and services detailed in the Booking which is accepted by the Provider.

“Booking Details” means the details of the Booking including, the duration of the Member’s stay in the Living Space and any other products and/or services to be included in the Booking.

“Service Charge” means charges (by whatever name called) for gas, water, electricity, permits, licenses, insurance, maintenance, estate dues, waste disposal and security services supplied to and/or used in the Provider Accommodation for the duration of your stay in the Living Space

“Rental Subscription” means the monthly cost for occupying a Living Space, excluding any Service Charge payable

“Monthly Living Subscription (MLS)” means the total monthly fees payable by the Customer for the duration of the Booking including the Rental Subscription and Service Charge.

“Member” means the person who has made the booking and occupying the Living Space

“Security Deposit” means refundable amount, equivalent to a month’s Rental Subscription, payable by the Member to mitigate against defaults, delays or damages for the Living Space within the duration of the member’s booking.

“Living Space” means the room or apartment made available by the Provider for the Member’s use, location of which is specified in the Booking.

Our service scope

  • The Living Space is a fully furnished apartment comprising furniture, comprising of some or all and not limited to the following; bedding, curtains, lamps, fittings, gas cooker, microwave oven, fridge/freezer, washing machine, gas cylinders and piping to the kitchen, air conditioners, smart LED television. An inventory of these items will be taken and signed off between you and the Provider.
  • Having paid, and in continuing to pay the Monthly Living Subscription (MLS) in the amount and manner as stated on the invoice delivered to you by the Provider, and keeping the covenants herein contained, you may continue to enjoy the use of the Living Space.
  • The Provider shall only be obligated to repair any non-structural defects, outside of general maintenance repairs, that are notified to the Provider within seven (7) days from your commencement of use of the Living Space. The Provider and/or its duly authorized agent, at a reasonable hour, shall be permitted to enter into the Living Space for the purpose of repairing any such defects or to inspect the Living Space for the purpose of carrying out general maintenance repairs.
  • The Living Space shall be insured to the extent of the physical structure against any fire outbreak or unforeseen occurrence, however, and for the avoidance of doubt, you shall only have recourse against the Landlord in respect of the obligations contained in this clause 3 and not the Provider.
  • The Provider may transfer the benefit of this Agreement and our obligations under it at any time. This term reflects the fact that you are taking a furnished Living Space service agreement and not a tenancy or lease. The Provider retains overall control of the Living Space and the Customer has no proprietary or equitable interest of any kind in the Living Space

Terms for use of provider accommodation

  • The Living Space shall be used for Residential Purposes only. The Customer agrees to keep the Living Space clean and sanitary and maintain its condition, except for reasonable wear and tear.
  • There shall be no smoking in the Living Space. For the avoidance of any doubt smoking is not allowed in the Provider Accommodation by the Customer, their family or visitors.
  • No pets to be kept inside the Provider Accommodation.
  • The maximum number of people in a room in the Living Space shall not exceed two (2) persons.

Customer obligations

  • Members are required to conduct themselves in a reasonable and responsible manner in the Provider Accommodation and must not act in any way which may disturb other residents. Failure to adhere to this requirement may result in the Members being asked to leave the Living Space in which event the Rental Subscription and Service Charges shall become immediately payable by the Customer.
  • The Member will not sublet, charge, or part with the possession of the Provider Accommodation or any part thereof.
  • The Member will pay all Service Charges as and when they become due. Any Service Charges not paid before the termination/expiration of the Booking, shall be deducted from the Security Deposit. Any sum still due to be paid shall be payable on demand to the Provider and any excess amount from Security Deposit owed to the Customer per the terms stated herein shall be paid to the Customer within 30 (thirty) working days.
  • The Member will yield up the Provider Accommodation, upon the termination/expiration or other determination of this Agreement, substantially in the same state and condition as at the beginning of the Booking.
  • The Member will not store or allow to be stored on the Provider Accommodation any flammable substances and explosives except for liquefied petroleum gas for cooking purposes. Such gas must be stored in the designated place provided outside the kitchen and safely piped into the apartment. Gas cylinders must not be placed inside the kitchen of the apartment.
  • The Member will not effect structural repairs, permanent alteration, changes, addition and extension to the Provider Accommodation without the written consent of the Provider.
  • The Member will be responsible for any loss or damage caused in the Provider Accommodation by the Member or visitor of the Member. The Member may be liable for the Provider’s reasonable cost of repairing, cleaning or replacing any property of Provider’s which is damaged, soiled or lost by a Member or their visitor. The Member will replace the fixtures, fittings, glass or articles or any part thereof as contained in Schedule A which may be destroyed or damaged and incapable of being restored to the condition it was in at the commencement of this Agreement with articles of at least equal value or if the Provider or its authorized agents so require, pay the Provider or its agents the current value of any of the items.

Term and cancellation policy

  • The Booking operates on a monthly basis for no more than 30 days (“the Term”), automatically renewing from month-to-month unless otherwise agreed by the parties or expressly terminated in accordance with these Terms.
  • The Booking may be terminated by either Party expressly giving the other party at least thirty (30) days notice in writing.
  • At the expiration of the Booking, the Provider may, at their sole discretion renew the Booking, for a further period and upon the same or such other terms and conditions as shall be mutually agreed between the Member and the Provider (“the Additional Term”). Where the Customer wants an Additional Term, they shall, not later than seven (7) days prior to the end of the Booking, expressly notify the Provider in writing through electronic mail. The provider retains the right to accept or reject this booking.
  • All Security deposits are refundable 30 (thirty days) after exit of members from the Living Space.
  • If the Customer cancels more than one month before the Arrival Date, 100% of the deposit will be refunded. If the Customer cancels less than two weeks before the Arrival Date, the Monthly Living Subscription is non-refundable but will be exchanged for an equivalent amount of days on future stays at a Provider Accommodation subject to availability. If the Customer cancels less than two weeks before the Arrival Date, the Monthly Living Subscription is non-refundable.

Other commercial terms

  • The Provider has authority to terminate the Booking if it believes or has any reason to believe that such person will be a menace, damage property, constitute a nuisance, act recklessly or in such a manner that is improper or considered unacceptable by the Provider.
  • Locks can only be changed with the agreement of both the Provider and the Partner Homeowners. They should be provided and maintained in a secure state by the Provider.
  • If you do not pay the Monthly Living Subscription as and when due, a depletion in your security deposit will occur until the 7th day when it is exhausted and the Provider will insist the member vacates the living space. The Provider also reserves the right to withhold services or, for the avoidance of doubt, revoke your access to the Provider Accommodation while there are any outstanding fees, penalties and interest or if you are in breach of this Agreement which, for the avoidance of doubt, includes these terms and conditions.
  • The security deposit will deplete in the following instances; where there’s a default in paying the MLS, where there’s a damage caused by the member and upon invoiced, impliedly or expressly ignores the charge, where a 30 days express notice to cancel wasn’t given. The security deposit will be exhausted in the case of default by the number of days cumulatively not exceeding seven (7) days, throughout the members stay in the living space.
  • If the Monthly Living Subscription is not paid or if you breach any of the Terms stated herein (hereinafter referred to as "Breach of Terms"), the Provider shall give you a notice of the Breach of Terms. Where you fail to cure the same after two (2) working days from the date of delivery of the notice to you, the Provider shall deliver a seven (7) day notice to terminate the Booking and re-enter the Living Space. You hereby expressly agree that it shall be lawful for the Provider at any time thereafter to re-enter the Provider Accommodation or any part thereof without recourse to a court of law. Upon the Provider’s re-entry into the Provider Accommodation, the Booking will be terminated.
  • The Security Deposit shall be refundable, less deductions for repairs in respect of any damage to the Living Space or the items set out in the Living Space to these Terms. Where the Member does terminate the Booking in a manner contrary to the provisions contained herein, the Member’s Security Deposit shall be forfeited.

Miscellaneous

  • Entire Agreement and Severability
    These Terms are the entire agreement between you and the Provider with respect to the Services, including use of the Provider Accommodation, and supersedes all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and the Provider with respect to the Services. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
  • Force Majeure
    The Provider shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, an act of God or public enemy, fire, explosion, earthquake, perils of the sea, flood, storm or other adverse weather conditions, war (declared or undeclared), civil war, revolution, civil commotion or other civil strife, riot, strikes, blockade, embargo, sanctions, epidemics, act of any government or other authority, compliance with government orders, demands or regulations, or any circumstances of a like or different nature beyond the reasonable control of the Provider.
  • Assignment
    These Terms of Service are personal to you, and are not assignable, transferable or sub licensable by you. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.
  • Agency
    No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.
  • Notices
    Unless otherwise specified in these Terms of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested at the Provider Accommodation, or by email. Notices by email will be sent to you at the email address on file that you have provided. Notices by email shall be deemed to have been duly given the next business day after they are sent; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to info@spleet.ng.
  • No Waiver
    The failure of the Provider to enforce any part of these Terms shall not constitute a waiver of our right to later enforce that or any other part of these Terms. Waiver of compliance in any particular instance does not mean the waiver of the Provider’s compliance in the future.